Doncaster Support Services Directory

National men's MH and suicide prevention helpline; widely accessed in Doncaster.

Hours: 5pm-midnight, daily
For: Men

Dedicated crisis line for under-18s in mental health crisis.

For: Under 18

A&E and Urgent Treatment Centre information and opening hours.

For: All ages

4-bed short-stay (max 7 nights) for people in mental health crisis with 24-hour staff support.

For: Adults

Local urgent-help directory maintained by Doncaster Mind.

For: All ages

24/7 free helpline run by Refuge.

Hours: 24/7
For: All ages

National triage line; option 2 routes to mental health support and out-of-hours signposting.

Hours: 24/7
For: All ages

24/7 suicide prevention helpline for under-35s and anyone concerned for a young person.

Hours: 24/7
For: Under 35s & those concerned

Freephone crisis line for anyone in mental health crisis, feeling suicidal or needing urgent support. NHS call handlers triage and pass to local Crisis team.

Hours: 24/7
For: All ages

Community alternative to A&E for mental health crisis. 1-to-1 support, group activities, phone support delivered by team with lived experience. Referral via Crisis team / police / ambulance.

For: Adults

Free 24/7 emotional support for anyone in distress. Local branch at 36 Thorne Road, Doncaster DN1 2JA.

Hours: 24/7
For: All ages

UK's first 24/7 text-based crisis line.

Hours: 24/7
For: All ages

Free suicide prevention pocket app - safety plans, breathing exercises, list of reasons to live.

For: All ages

UK's leading mental health charity for veterans - specialist treatment for PTSD and complex trauma.

Hours: 24/7
For: Veterans

Main acute hospital, 500+ beds, A&E. Part of Doncaster & Bassetlaw Teaching Hospitals NHS FT.

For: All ages

National Gambling Helpline (24/7); 1-to-1 face-to-face, online and telephone therapy. 6-8 week Gambling Recovery Courses (face-to-face or online).

Hours: 24/7
For: Adults

Reflections House is a male-only social enterprise providing 24/7 supported accommodation in a residential setting in Castleford (West Yorkshire), about 25 minutes from Doncaster. Run primarily by people in recovery, for people…

Hours: 24/7 supported accommodation
For: Adult males (18+) in or wanting recovery

National drugs information and confidential advice.

Hours: 24/7
For: All ages

Free 24/7 confidential helpline for older people. Now part of Age UK.

Hours: 24/7
For: Older people

Free 24/7 online mental health community for over-16s in Doncaster - peer support, courses, self-assessments.

For: 16+

UK charity supporting families and loved ones affected by someone else's addiction. Founded by Elizabeth Burton-Phillips after losing twin sons to heroin. Offers one-to-one support, peer support groups, family workshops and information.…

Hours: Mon-Tue 9am-6pm, Wed-Thu 9am-8pm, Fri 9am-5pm, Sat 9am-12pm, Sun 5pm-8pm
For: Family and friends of people with an addiction

National charity for families affected by drugs, alcohol and gambling. Database of local family-support services.

For: Families affected by addiction

Three-tier befriending offer; 6-week weekly designated Befriender visits to reduce social isolation.

For: Older people

Free social support for people living with dementia, their carers, family and friends in Doncaster.

For: People with dementia & carers

Mutual support for anyone affected by someone else's drinking. Helpline runs daily; meeting finder for Doncaster meetings.

For: Family/friends of problem drinkers

6-12 week programme designed to support people specifically around alcohol intake.

For: Adults 18+

Alcoholics Anonymous is a fellowship of people who come together to solve their drinking problem. It doesn't cost anything to attend A.A. meetings. There are no age or education requirements to attend.…

For: Adults

Free judgement-free men's peer-to-peer talking groups. Mondays 7pm in Stainforth, Bentley, Armthorpe and Doncaster City Centre.

Hours: Mondays 7pm
For: Men 18+

Aspire's recovery programme addresses housing, work, relationships, family, training and healthcare alongside substance treatment.

For: Adults in recovery

Aspire is the main drug and alcohol service in Doncaster. If somebody told you to "ring Aspire", this is what they meant, and what happens after you do. Phoenix is not part…

Hours: Mon & Thu 9am-7pm; Tue/Wed 9am-5pm; Fri 11am-5pm
For: Adults 18+

Direct support to family members, friends, carers, parents and children of those affected by drug or alcohol addiction.

For: Families of those with addiction

Helpline, 1-to-1 web chat, online groups. Used heavily by Doncaster residents.

For: All ages

Independent volunteer-run foodbank operating from Bentley Baptist Church.

For: All ages

Specialist commissioned service for ages 0-19 with eating disorder diagnoses across Rotherham, Doncaster and North Lincolnshire.

For: Ages 0-19

Christ-centred 12-step recovery programme for any 'hurt, habit or hang-up' - addiction, codependency, abuse trauma. Welcomes all faiths and none.

For: Adults

Permanent accommodation plus intensive support for people experiencing repeat homelessness or entrenched rough sleeping. Also runs Doncaster No Second Night Out.

For: Adults

Specialist support for vulnerable women and their children. Includes ESOL classes, BAME women's health workshops, MH support (with Doncaster Mind), 'Inside Out' DA course, free on-site creche.

Hours: Mon-Thu 9:30am-3pm
For: Women

Independent local charity. Free advice on debt, benefits, immigration, housing and more. Specialist debt and benefits teams.

For: All ages

Council page on carers' assessments, respite, direct payments and council support.

For: Unpaid carers

Top-level council page covering MH, substance misuse, sexual health, bereavement, smoking.

For: All ages

Council overview page covering local commissioning, harm reduction and recovery.

For: All ages

Women-only specialist service across the South Yorkshire CJ pathway.

For: Women in/at risk of CJS

Cocaine Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others to recover…

For: Adults

Doncaster Council adult social care team for adults with LD/autism - assessments, support planning, advocacy.

For: Adults with LD/autism

Doncaster Council young persons' self-harm advice and signposting page.

For: Young people

National bereavement charity - helpline, 1-to-1 and group support.

For: All ages

Specialist bereavement support after pregnancy / baby loss.

For: Bereaved parents

Acute hospital trust covering DRI, Bassetlaw, Mexborough Montagu.

For: All ages

NHS access point for secondary mental health services.

For: Adults

Child & Adolescent Mental Health Services. Assessment, therapy and intervention up to age 18.

Hours: Mon-Fri 9am-5pm
For: Under 18

Weekly drop-in for asylum seekers and new refugees: integration support, English practice, signposting to health, legal and asylum-process help.

Hours: Weekly drop-in
For: Asylum seekers & refugees

Statutory homelessness duty. One Stop Shop in person at the Civic Building.

Hours: Mon-Fri 8:30am-5pm
For: All ages

Front door for adult social care, assessments and signposting.

For: Adults

Council-coordinated hub in partnership with DCST, Riverside and Phoenix Women's Aid. Practical & emotional support; signposts perpetrators. Open to all victims (including LGBT+ & family-member abuse).

Hours: Mon-Fri 9am-4:30pm
For: 16+

Service overview via the South Yorkshire Police & Crime Commissioner.

For: All ages

NHS practice serving the Doncaster Drive area.

For: All ages

Voucher-based emergency food, normally three days' supply. Doncaster Foodbank runs three centres across the borough (St James, St Luke's in New Rossington, and St Paul's). Venues and opening times change, so check…

For: All ages

Universal health visiting service with maternal mental health pathway.

For: Mums & birthing parents

Specialist youth homelessness charity, ages 16-25.

For: Ages 16-25

Partnership advocating for and supporting LGBTQ children, young people and families in Doncaster.

For: LGBTQ+ young people & families

Local Mind branch - counselling, peer support, signposting and crisis information.

For: Adults

1-to-1 support specifically for adults bereaved by suicide; self-referral.

For: Adults bereaved by suicide

Group support specifically for non-UK nationals arriving as refugees or seeking asylum.

Hours: Tuesdays 4pm-6pm
For: Refugees & asylum seekers

Local charity (1993). Free, confidential, impartial. Weekly open house, advocacy, BME social group, parent carers group, befriending, therapy sessions.

For: Unpaid carers

Local registered charity working for and on behalf of the Doncaster LGBT+ community. Help & support directories, transgender support pages.

For: LGBT+

Local youth-orientated information and signposting site, including a dedicated gambling-harms section.

For: Young people

Local signposting page targeting young people in Doncaster.

For: Young people

Counselling and ISVA support for victims of sexual violence.

For: All ages

Monthly bereavement support group at St Peter's Church Hall, Warmsworth.

Hours: Last Saturday of every month
For: Adults

Comprehensive listing of all 19 Doncaster practices currently accepting patients.

For: All ages

RDaSH specialist forensic team for people with LD/autism in contact with criminal justice services.

For: Adults with LD/autism in CJS

Adult peer grief group (any loss - bereavement, pet, relationship, job).

Hours: Fridays 12:30pm-2pm
For: Adults 18+

Gamblers Anonymous is a fellowship of men and women who share their experience, strength and hope with each other so that they may solve their common problem and help others to do…

For: Adults

Genito-Urinary Medicine clinic information via Doncaster & Bassetlaw Teaching Hospitals.

For: Adults

National centre of excellence for self-harm and suicide prevention. 1-to-1 face-to-face therapy, drop-ins, email and Skype support.

For: All ages

Young person's portal: 'Help I'm in crisis' page, mental wellbeing guidance, LGBT info.

For: Young people

Regional health information portal: pregnancy, perinatal MH, young people, LGBT info.

For: All ages

Independent body capturing public voice in health/social care; signposts and produces local reports.

For: All ages

Schools-facing resources around self-harm and mental health in Doncaster.

For: School-age

Mental health therapy for veterans, family members aged over 18, and those who served under UK command.

Hours: Mon-Fri 9am-5pm
For: Veterans & families 18+

In-prison hub used by 95%+ of men leaving HMP Doncaster - sets up probation, housing and benefit appointments and provides immediate practical resources (food, clothing) for first days post-release.

For: Men leaving prison

National MH services map - includes Doncaster listings searchable by postcode.

For: All ages

Statutory employment support, Universal Credit, Disability Employment Advisers.

For: Working age

Free, NHS-commissioned online mental health platform for ages 10-25 in Doncaster - live chat with qualified counsellors, peer community, journals.

For: Ages 10-25

Local charity partnering with RDaSH to deliver peer support for mums & birthing parents.

For: Perinatal women & birthing parents

DBTH community hospital; outpatient, urgent treatment, day surgery.

For: All ages

National Mind helpline - advice on rights, services, treatments, where to go locally.

Hours: Mon-Fri 9am-6pm
For: All ages

National charity supporting resettlement, education, employment and housing for ex-offenders.

For: People with a criminal record

12-step programme for families and friends affected by someone's drug addiction. Hosted through Aspire's family support stream in Doncaster.

For: Family/friends of those with addiction

When at the end of the road we find that we can no longer function as a human being, either with or without drugs, we all face the same dilemma. What is…

Hours: Sunday 6pm to 7.30pm (Basic Text study). Thursday 7pm to 8.30pm (Ask It Basket).
For: Anyone who wants to stop using

Integrated specialist detoxification service and structured day programme. Supports community reintegration.

For: Adults 18+

NHS talking therapies - CBT, counselling, guided self-help. Self-referral.

Hours: Mon-Fri 9am-5pm
For: Adults

NHS specialist veteran MH service covering Doncaster. Single point of contact for those leaving forces, veterans and their families.

For: Veterans & families

National pre-/postnatal depression awareness charity with helpline and online support.

For: Perinatal women & families

Yorkshire DA charity providing refuge (incl. one of the first male-only refuges in the area), advice and support.

For: All genders

Member directory across the Doncaster Primary Care Networks (Central, North, South, East).

For: All ages

Umbrella for most NHS MH, LD and substance services in Doncaster.

For: All ages

Central locality community mental health team.

For: Adults

East locality community mental health team.

For: Adults

North locality community mental health team.

For: Adults

South locality community mental health team.

For: Adults

Community NHS service for ages 0-19.

For: Ages 0-19

Specialist NHS healthcare for adults 18+ with confirmed LD or transitioning from children's services. Multidisciplinary team across Rotherham, Doncaster, North Lincs.

For: Adults 18+ with LD

Local fund providing practical items (furniture, training, interview clothes) for people moving off the street.

For: Adults

Therapy specifically for refugees who have been resettled in Doncaster.

For: Refugees

Chronic disease clinics, antenatal/postnatal, minor surgery, vaccinations.

For: All ages

Specialist support for carers of people with mental illness.

For: Carers of people with MH conditions

Single point of access for substance/alcohol misuse referrals. Hosts AA meetings.

Hours: Mon & Thu 9am-7pm; Tue/Wed 9am-5pm; Fri 11am-5pm
For: Adults

Two-site practice in Scawsby and Bentley.

For: All ages

One-stop integrated service for over-18s - STI testing/treatment, all contraception, psychosexual services. Confidential and free; no GP referral needed.

For: 18+

Specialist NHS team for moderate-to-severe MH difficulties in pregnancy or up to 12 months postnatal. Includes parent-infant bond work, baby massage, video interactive guidance, perinatal psychotherapy. Referral via GP, midwife, health visitor…

For: Pregnant women & up to 12mo postnatal

Free, science-based alternative to 12-step, using CBT and motivational tools. Doncaster groups run from Sober Social in the town centre.

Hours: Ring Sober Social, Mon-Fri 9:30am-5pm, for this week's meetings
For: Adults

Free sober space in the town centre, run by the charity Project 6. Group sessions for anyone over 18 who wants to change their drinking or drug use: building motivation, structure, confidence…

Hours: Mon-Fri 9:30am-5pm
For: Adults 18+ living in Doncaster

Statutory probation supervising offenders in the community across Doncaster.

For: Adults on probation

Registered charity providing refuge and DA support across Doncaster.

For: Women

Welfare, financial and emotional support to serving personnel, veterans and their families.

For: Forces personnel, veterans & families

Counselling for individuals with a life-limiting illness and their families.

For: Patients & families

Group practice serving Balby and surrounding areas.

For: All ages

Council-owned housing organisation; manages allocations and homelessness duty.

For: All ages

Peer-led support for people bereaved by suicide: a national helpline, online groups and local groups. The nearest groups on their own list are Sheffield and Rotherham.

For: Adults bereaved by suicide

National helpline open 10am-10pm every day.

Hours: 10am-10pm daily
For: LGBT+

Self-referral from age 11+. Open-access support: drop-ins, self-help groups, telephone/email advice, book lending.

For: 11+

Christian residential rehabilitation for adults with addictions; takes referrals nationally including from Doncaster.

For: Adults

Affordable food pantry - three bags of food at deeply discounted prices, no referral required.

For: All ages

City centre site of two-site practice.

For: All ages

Cantley/Bessacarr site of two-site practice.

For: All ages

Serves city centre and surrounding area at St Sepulchre Gate, DN1.

For: All ages

Independent medical centre in Doncaster city centre.

For: All ages

Local Salvation Army branch offers practical support, food assistance and signposting to addiction services. National Salvation Army runs Adult Rehabilitation Centres and supports Celebrate Recovery groups.

For: All ages

Private therapy practice offering counselling and EMDR for anxiety, depression, eating disorders and trauma.

For: Adults

Main RDaSH inpatient mental health site - includes Honeysuckle Lodge (CAMHS), Forrest Gate, The Opal Centre, The Crystal Building.

For: All ages

Free drop-in social and support group, also runs foodbank scheme, trans-masc group, well-being group, walking group, advocacy and free deed polls.

For: Trans/non-binary

Community wellbeing programme - peer support groups including bereavement, anxiety, social connection.

For: Adults

Mental Health Support Workers based in and near Doncaster schools and colleges.

Hours: Weekdays 9am-5pm
For: School-age

IPS-model supported-employment for people with physical or mental health conditions.

For: Adults with health conditions

Free NHS specialist stop smoking service for over-19s. Up to 12 weeks of personalised support with the same advisor; medication included where needed. Translation available.

For: 19+

Council-run hub. Large directory of local services across MH, family, food, sexual health.

For: All ages

Council-run signposting portal listing local mental health services.

For: All ages